Privacy policy

Privacy Policy

Last Updated: August 2026

CentralPrep respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our digital products, or contact us.

Information We Collect

When you visit or make a purchase from CentralPrep, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Order and transaction details

  • IP address, browser, device, and website usage information

  • Information voluntarily provided through our live chat or customer support

Payment information is processed securely through our authorized payment gateway. CentralPrep does not directly store your complete card, UPI, or banking credentials.

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Deliver purchased digital study materials

  • Send order confirmations and download/access information

  • Provide customer support

  • Resolve payment or order-related issues

  • Improve our website, products, and services

  • Prevent fraudulent or unauthorized transactions

  • Send important service-related communications

  • Send promotional communications where permitted by applicable law

Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, measure advertising performance, and provide relevant marketing.

Third-party services such as Shopify, payment providers, analytics platforms, and advertising platforms may process certain information according to their respective privacy policies.

Sharing of Information

CentralPrep does not sell or rent customers' personal information.

Information may be shared with trusted service providers where necessary for website hosting, payment processing, digital product delivery, analytics, advertising, fraud prevention, or legal compliance.

Data Security

We take reasonable administrative and technical measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices

You may contact us regarding your personal information, communication preferences, or privacy-related concerns. Certain information may need to be retained for legal, accounting, fraud-prevention, or transaction-record purposes.

Third-Party Services

Our website may use third-party services including Shopify, Razorpay, analytics providers, and advertising platforms. Their collection and processing of information are governed by their respective policies.

Changes to This Policy

CentralPrep may update this Privacy Policy when required due to changes in our services, technology, business practices, or applicable laws. The updated version will be published on this page.

Contact Us

For privacy-related questions or concerns:

CentralPrep
Guwahati, Assam – 781035
Email: support@centralprep.in
Support: Live Chat Support